“Approximately one year after we replaced the floor in our laundry room where our heater was located, the heater failed. Corey guided us as we chose a new heater and he facilitated installation so our time without heat was minimal. Upon completion of the installation, we discovered that a duct had been raised to accommodate the design of the new heater and new flooring had been placed under the actual unit. As such, old flooring was exposed and new flooring was misplaced; the former issue created an aesthetic problem and the latter a functional one. Graciously, Corey agreed to remove the unit until the flooring contractor resolved both the aesthetic and functional problems and reinstall the heater when the remedy of the flooring contractor was completed. Isaias and Chris were gentlemen in my home and never uttered a peep about redundancy. I am extremely grateful for the responsiveness of Corey, Isaias, and Chris. At a time when concern for profit seems paramount, Celtic Air has demonstrated commitment to customer service and integrity in interpersonal relationship. Deep thank you.”